One system for Greece's largest public hospitals.

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We built one hospital information system for 14 of Greece’s largest hospitals, giving 10,000 healthcare professionals access to a patient’s records in one place.

Challenge

For decades, Greece’s public hospitals ran on a patchwork of systems, with clinical records spread across separate tools and, in some cases, paper.

For staff, that meant multiple logins and systems to access information about the same patient. For the Ministry of Health, it meant 14 hospitals reporting costs and activity in different ways.

The Ministry needed a single hospital information system that could bring these operations together across some of Greece’s largest hospitals. With emergency departments running around the clock, there could be no downtime or disruption to care during the transition.

 

Solution

In 2015, the Ministry of Health chose us to build and implement a new unified hospital information system.

Starting with Evangelismos and Laiko in Athens, we introduced the system across 14 of Greece’s largest hospitals, with zero downtime. To ensure a smooth transition, we carried out extensive data mapping and mock migrations, trained staff, and provided on-site support at the most critical hospitals.

Today, the system runs the core operations of each hospital: outpatient and inpatient care, emergency departments, billing, pharmacy and warehouse management, procurement, electronic medical records, surgery and chemotherapy scheduling, HR, payroll and reporting.

In 2026, we deployed a second platform at two additional hospitals. All 16 hospitals now connect to Greece’s national health systems through a single integration, including the National Electronic Health Record, Electronic Prescription System, National Oncology Information System, Unified Surgery Waiting List and the National Organisation for Health Care Services.

 

Results

With the new unified system, healthcare professionals are now able to open a record, a prescription, or a test result without switching systems or waiting on another department.

For the Ministry of Health, the 16 hospitals report the same data in the same way, creating a common view of activity and costs across the hospitals for the first time.

Together, the 16 hospitals represent about a quarter of Greece’s hospital capacity. More than 10,000 healthcare professionals use the platforms every day, and more than 2.5 million citizens are registered in the systems.