Netcompany was hired to modernize the tolling and self-service platform used by Sund & Bælt’s tolling brand Brobizz, which acts as a tolling service provider at the Øresund Bridge between Denmark and Sweden, the Storebælt Bridge between Funen and Zealand, several ferries such as Molslinjen, Forsea, Fanølinjen, Bornholmslinje as well as the coming FehmarnBelt Tunnel between Denmark and Germany. Brobizz is a 100 per cent owned subsidiary of Sund & Bælt Holding A/S.
»We worked on a three-stage solution. The first goal was to provide private customers using Brobizz’ self-service system with a more modern, user-friendly interface, and to give Sund & Bælt’s employees a more modern back-end system with the new tolling platform«, Anders Brammer says.
Aside from the already functioning license plate recognition system, which allows registered Brobizz customers to pay for bridge crossings automatically, the new self-service system, implemented in the summer of 2023, handles everything from API’s, tolling, invoicing, bankintegration, and reminder processes.
The second step of the plan – scheduled for release late 2023 – is aimed at improving the self-service and tolling platforms for business customers using Brobizz, such as truck drivers and field service engineers. The third and last step makes it possible for Brobizz to pursue business opportunities not possible with the old IT system, such as supporting kilometer-based road tolling on Danish roads. That requires a modern platform able to handle large amounts of data such as the GPS location of a vehicle.
»Road tolling is a big potential new market which leads to a whole new group of customers. So far, a local truck driver who didn’t need to cross any of the bridges, did not have any interactions with Brobizz, but with the new legislation they will become customers of Brobizz and the new IT system will be ready to support this as well as other new business opportunities for Sund & Bælt«, Anders Brammer says.