The mainframe for the 21st century
Its modular architecture promotes seamless transitions towards modern IT infrastructure, offering an alternative to legacy systems and commercial off-the-shelf software solutions.
Its library of published, versioned software components facilitates a transition to event-based data-driven process flows for handling tasks and provides a wide range of tools for establishing such solutions. It is designed to co-exist in complex system landscapes, integrating to and consolidating data from several data sources.
The platform includes basic and standard features, country-specific features, and client adaptions via client community and customer-specific configurations and extensions.
In society-critical systems built on AMPLIO, yearly transactions exceed 30 billion euros, demonstrating platform robustness. Over 3000 case workers utilize AMPLIO daily, handling over 300 million events annually, and distributing over 20 million pieces of mail, showcasing its scalability and versatility.
What is in the box?
AMPLIO is comprised of a range of components generic and applicable to all case management domains. The components, patterns, and processes have been identified, generalised, and hardened based on more than 1M hours of hands-on experience with complex case management domains. As a result, AMPLIO can prioritise business needs as the fundamental services and requirements have already been fulfilled.
AMPLIO suggests a generalised approach for all case management- and administrative systems. It holds all the necessary Lego blocks and an overall blueprint of how to structure the system.
The entire system has been built for:
- High flexibility – only the truly generic elements are placed in AMPLIO
- Scaling – components can be scaled up. Nothing is too big.
- Full automation including ready-for-AI decision support. The core design enables a per-task audit log and decision lineage and, if allowed, a per-rule engine
AMPLIO is built for integrations and uses 100+ different integrations across installations. It enables real-time data synchronisation and automation between systems; it leverages adapters and connectors to abstract away and simplify integrating with third-party systems; and it uses protocol templates such as REST, SOAP, and messaging queue setups to accelerate connectivity establishment. In short, AMPLIO Connect enables organizations to streamline their integration processes, reduce development time, and improve overall system performance.
Amplio’s custom high-performance and flexible process engine provides a tailored solution for managing complex business processes with efficiency and reliability. Its ability to integrate with different systems and adapt to specific business needs allows for greater automation, reduced errors, and improved productivity, resulting in cost savings and competitive advantage. With AMPLIO Decide, you make informed and unbiased decisions with a transparent and rule-based approach, ensuring consistency and compliance. You enhance productivity by reducing manual review of decision-making and approval cycles through efficient decision automation; drive attention to critical factors by utilizing causes-for-attention, highlighting areas that require immediate action or further analysis. And it enables configuration of decision trees with user-friendly spreadsheets, empowering business users to define and update rules.
AMPLIO’s document processing engine offers tailored solutions to document creation needs. By utilizing powerful tools such as Aspose, Microsoft Word, and WebDAV, the engine can streamline the process, resulting in increased efficiency and accuracy along with making maintenance and versioning easier. This helps ensure that the document creation process remains reliable and up-to-date with the latest features and improvements. Create customisable message templates, personalise messages by leveraging content building blocks, and use multi-channel engagement, reaching recipients through Digital Post, Email, SMS, or other preferred communication channels.
AMPLIO Flow allows you to design complex flows in BMPN and run them on the AMPLIO engine with built-in UI for workflow interaction. The engine allows you to facilitate event-driven processes, allowing central orchestration and triggering action using automation based on real-time events- enable manual intervention and overruling at critical process points, providing flexibility and control under necessary circumstances. Suspend tasks, allowing for pending tasks to be postponed until specific conditions are met, ensuring accurate and timely execution. Simulate process scenarios to assess change impact before finalising these, minimising risks and optimising process outcomes.
With AMPLIO Comply, GDPR compliance is built in from start to end, ensuring continuous GDPR compliance by securely removing collected data when it is no longer needed through data discard. Audit tracks and compliance are data-driven and easily accessible, reducing the need for manual documentation. You can seamlessly integrate data compliance with no afterthought, ensuring regulatory requirements are met from the start; provide a comprehensive audit trail of events for easy traceability, accountability, and ability to gain insight into previous decisions; and generate scheduled reports for relevant stakeholders with automatic formatting and delivery for seamless data analysis sharing.
AMPLIO Case empowers case workers with powerful search capabilities to quickly find and access relevant case information and overviews. It helps increase productivity with tailored task trays, providing case workers with a clear and intuitive view of their available tasks. It enable seamless task reservation and release to avoid duplication of work and ensure efficient task allocation among case workers. And it provides comprehensive dashboard metric overviews, empowering users with real-time case status updates and actionable insights. In short, AMPLIO Case has strong support for case management, customer overviews and task overview, all integrated in a unified UI.
With AMPLIO batch, you can schedule and automate processing of high volumes of data efficiently via batch jobs, ensuring timely execution of repetitive tasks without any manual intervention necessary. You can easily monitor and manage batch job progress and performance, enabling real-time visibility and proactive issue resolution actions. AMPLIO batch also allows you to generate comprehensive reports and analytics based on batch processing results.
AMPLIO’s administration interface, AMPLIO Adapt, allows for centralised management of various aspects of a system or application, including user roles, permissions, system configuration, and more. This not only simplifies administration but also enables efficient collaboration and ensures consistency and compliance across different areas of the business. The UI allows you to manage artefacts, with flexible bi-temporal revision control timelines supporting precise tracking of changes.