From online store to industrial beacon
With an innovative CRM platform and a strong focus on proactive use of data about customers and consumer behaviour, AO made a quantum leap servicing the B2B segment across all devices and digital interfaces.
With an innovative CRM platform and a strong focus on proactive use of data about customers and consumer behaviour, AO made a quantum leap servicing the B2B segment across all devices and digital interfaces.
With a modernised CRM platform and profound use of data, Netcompany has built a competitive platform like no other in the B2B retail industry.
The CRM platform and proactive use of data about customers and consumer behaviour has taken AO to the next level in servicing the B2B segment across all devices and digital interfaces. AO and the web shop is particularly targeted at tradesmen.
Churn prediction has strengthened customer relations significantly and revenue has steadily increased by 30 percent over the last years as a result of innovative interfaces with systematic releases of multi-platform user experience improvements, designed to keep the customer interested.
Stefan Funch Jensen, Director of E-commerce and Marketing, AO Johansen