No one should have to worry about retirement, but when pension payments are delayed, it can lead to financial hardship and a lack of trust. e-EFKA is making it easier and quicker for people across Greece to access their pensions.

 

Millions of people in Greece were finding it challenging to apply for their pensions. They had to keep copies of their entire employment history, getting information from employers was time-consuming, and the application process involved lots of bureaucracy, paperwork and manual processes across many different platforms.

Greece’s largest social security organisation, Electronic National Social Security Fund (e-EFKA), is responsible for making sure people receive their pension awards and payments quickly and securely. They also need to combat pension contribution evasion and avoidance.

We are working with e-EFKA to streamline its different systems and unite them under one new, centralised, pension service, with improved stability, security and reliability. The platform makes it easier and faster for citizens to get their pensions and access multiple e-services for managing other benefits. With this system, e-EFKA can now distribute more than €2bn in pension payments to 2.7 million citizens each month.¹

1. Netcompany-Intrasoft