Responsible digitalisation

 

Making technology accessible

Anagha Rajeev grew up in Bangalore, a city where technology moves fast and is part of everyday life. From AI-powered traffic systems to instant services, digital solutions were always within reach. At the same time, growing up in one of India’s largest tech hubs also made it impossible to ignore who benefited from technological progress and who was excluded from it. This contrast shaped how she thinks about responsible digitalisation today.
When access is not a given

During COVID-19, Anagha volunteered with an organisation teaching children in rural areas in India. Before the pandemic, the children were taught in person. But when education moved online, many of them were suddenly cut off from learning altogether because they did not have access to laptops, phones, or stable internet connections.

»We had to gather laptops and phones and distribute them,« she explains. »Without access to devices or reliable internet, these kids couldn’t continue their education.«

For Anagha, that moment made the digital divide impossible to ignore. Technology can create new ways to learn, work, and connect, but only for people who can actually access it. It changed how she thinks about responsible digitalisation and why she believes accessibility needs to be part of the conversation from the start.

 

Accessibility over innovation

That experience shaped a simple but firm principle. »For me, responsible digitalisation is prioritising accessibility, impact, and inclusion,« Anagha says. For her, innovation matters most when it solves real problems and creates value for the people using it.

»Sometimes we do things just because we can,« she explains. »But responsibility is about asking whether a solution actually reaches the people who need it. At Netcompany, that means thinking early about how a system will be used, by whom, and whether the design choices we make today will create barriers tomorrow.«

It is a perspective that influences how she approaches her work today: not innovation for its own sake, but innovation that is purposeful, accessible, and built with real societal impact in mind.

»Sometimes we do things just because we can. But responsibility is about asking whether a solution actually reaches the people who need it.«
»Sometimes we do things just because we can. But responsibility is about asking whether a solution actually reaches the people who need it.«
Responsibility in the work itself

Today, Anagha works with IND, where Netcompany is building a new identification and registration system for the Dutch Immigration and Naturalisation Service. The system is an important step in helping IND comply with the new EU Pact on Migration and Asylum ahead of the 2026 deadline. 

For her, responsibility is not only about the bigger societal questions around digitalisation. It also exists in the small technical decisions made every day. »How you design something impacts how it’s going to be used,« she explains. 

Since joining Netcompany, her understanding of responsible digitalisation has become more practical. During her master’s, the focus was often on broader ethical discussions about technology. Today, she sees how responsibility also lives in the details: how systems are designed, how efficiently resources are used, and how technical choices shape the long-term accessibility and sustainability of a solution. 

Building with purpose

For Anagha, motivation comes from seeing the direct impact of her work. Unlike previous roles where she felt far removed from the end user, she now works on solutions that are directly connected to people’s everyday lives.

That connection is what makes responsibility tangible. Not just as an abstract discussion around technology, but as something reflected in the systems being built, the decisions being made, and the people ultimately using them.

For Anagha, responsible digitalisation comes back to one core idea: building technology that is accessible, purposeful, and created with real people in mind.