Driving total airport orchestration

The new path to unified operations – powered by AI, real-time situational awareness, and predictive insight.

Unlock the hidden capacity

Airports aren’t short of data - they’re short of coordinated decision-making. AIRHART unlocks airport capacity in mere months by connecting systems, aligning stakeholders, and using embedded AI to drive real-time action across mission-critical operations.

The Airport Operations Orchestration Platform (AOOP)

 

Moving from systems of record to operational orchestration transforms how airports operate – creating shared situational awareness and predictive insight across the operation.

Across leading European hubs, AIRHART combines real-time data, KPIs, and predictive AI to turn fragmented operational views into coordinated action.

The result is measurable capacity gains and stronger disruption handling – helping defer costly infrastructure by making better use of existing assets.

AIRHART powers total airport orchestration

AIRHART connects, coordinates, and optimises airport systems, data and processes to deliver more predictable, resilient, and scalable operations.

It operates across existing expert systems with a single, AI-ready backbone that unifies data across the airport ecosystem, providing a shared source of truth and enabling all stakeholders to anticipate, orchestrate, and optimise every phase of airport operations.

AIRHART connects, coordinates, and optimises airport systems, data and processes to deliver more predictable, resilient, and scalable operations.

It operates across existing expert systems with a single, AI-ready backbone that unifies data across the airport ecosystem, providing a shared source of truth and enabling all stakeholders to anticipate, orchestrate, and optimise every phase of airport operations.

»AIRHART gives us a flexible, integrated platform to orchestrate critical processes, improve decision making, and enhance resilience. This programme is central to ensuring we can deliver for our passengers, partners, and the UK economy in the decades ahead.«

Javier Enchave, COO, Heathrow

Orchestrated operations

How AIRHART unlocks your ecosystem.

 

AIRHART establishes a single real-time control layer across operational, passenger, and commercial systems.

Decisions are made once and shared instantly. Workflows are triggered automatically by KPIs. Resources are allocated against a common plan. Every actor operates from the same live operational picture, enabling predictable turnaround, faster disruption recovery, and stronger ecosystem performance.

 

How AIRHART unlocks your ecosystem.

 

AIRHART establishes a single real-time control layer across operational, passenger, and commercial systems.

Decisions are made once and shared instantly. Workflows are triggered automatically by KPIs. Resources are allocated against a common plan. Every actor operates from the same live operational picture, enabling predictable turnaround, faster disruption recovery, and stronger ecosystem performance.

 

0.1

0.1

Minimise disruption and maximise resilience

 

An operations controller monitors airport performance in AIRHART. Based on the latest weather data, AIRHART predicts crosswind between 07:00 and 09:00 and suggests a course of action: reducing runway capacity and highlighting flights at risk of disruption.

With a single decision, AIRHART orchestrates a sequence of subprocesses – triggering updates, tasks, and notifications across safety, flight management, and terminal management.

As the disruption unfolds, the airport operates in Crosswind-mode. Stakeholders have been notified, downstream systems have been updated, and tasks have been delegated through the AIRHART app.

0.2

0.2

Improve passenger experience

 

AIRHART continuously monitors waiting times at border control against a defined critical threshold, with forecasts updated in real time as inbound flights approach.

When the threshold is exceeded, AIRHART links two operational domains – correlating immigration congestion with the specific arrival flights contributing to it. Those flights are immediately flagged for action.

From one operational view, controllers can adjust planned arrival gates for aircraft not yet on stand or manage impacts on connecting departures. Updates are applied instantly across integrated systems, preventing additional pressure on border control and maintaining a controlled, coordinated operation.

0.3

0.3

Retail revenue enhancement

 

AIRHART optimises passenger flow in the departure lounge to protect both comfort and commercial performance. The terminal is segmented into zones, each continuously monitored for passenger density and retail performance.

When forecasts show a zone becoming overcrowded and trending negatively against revenue benchmarks, AIRHART highlights the issue and recommends action. Passengers on selected flights are called to gate earlier – either through a manual decision or via dynamic call-to-gate, where optimal timing is calculated automatically.

The result is a better passenger environment, balanced terminal capacity, and improved retail revenue.

To stay innovative and resilient, airports need a modular, open foundation that integrates new workflows, stakeholders, and technologies without disrupting operations.

A foundation for resilience and growth

Built to run. Engineered to evolve.

Integrate

 

AIRHART integrates seamlessly with existing systems, applications, and data stores with no forced architecture changes. It connects to any external source without ingesting or modifying master data, preserving customer control.

Own

 

AIRHART guarantees full client autonomy, flexibility, and future freedom. Clients own what they invest in, with no lock-in, minimal IP restrictions, and freedom to extend the system independently.

 

Run

 

AIRHART is infrastructure agnostic. Run it in the cloud, on-prem, or hybrid – your choice. AIRHART adjusts automatically to changes in demand and ensures safe 24/7 operation with robust failover, retries, and monitoring mechanisms.

Extend

 

AIRHART is fully extensible. Its modular, open design architecture accelerates adaptation to changes in your business ecosystem, reduces development cycles, and enables rapid and safe capability insertion across domains.

Think big. Start small. Expand over time.

 

AIRHART is available in 3 clear options, designed to suit airports of different sizes, ambitions, and digital maturity. Each option is built on the same core AIRHART platform and allows you to evolve seamlessly from one stage to the next as your operational needs grow.

 


Lvl. 1

Fast, focused entry point to airport orchestration

AIRHART Orchestrator automates and coordinates selected critical airport processes through a cloud-based SaaS model. It is designed for rapid implementation, minimal integration effort, and quick return on investment. Ideal for small to medium-sized airports, or for targeted use cases where speed and simplicity matter most.

 


Lvl. 2

Orchestration without replacing what already works

Deploy AIRHART as an independent orchestration layer on top of existing airport systems. AIRHART connects data, decisions, and processes across current technologies, enabling new capabilities without system replacement. Well suited to airports seeking fast value while modernising incrementally.

 


Lvl. 3

Full Airport Operations Orchestration Platform (AOOP)

Implement AIRHART as an end-to-end AOOP with its full configuration and extension capabilities, including ready-made modules for flight data management. Legacy systems such as AODB and A-CDM can be progressively absorbed into a single orchestration backbone. Designed for larger, more complex airports pursuing enterprise-wide digital transformation and long-term operational resilience.


Lvl. 1

Fast, focused entry point to airport orchestration

AIRHART Orchestrator automates and coordinates selected critical airport processes through a cloud-based SaaS model. It is designed for rapid implementation, minimal integration effort, and quick return on investment. Ideal for small to medium-sized airports, or for targeted use cases where speed and simplicity matter most.

 


Lvl. 2

Orchestration without replacing what already works

Deploy AIRHART as an independent orchestration layer on top of existing airport systems. AIRHART connects data, decisions, and processes across current technologies, enabling new capabilities without system replacement. Well suited to airports seeking fast value while modernising incrementally.

 


Lvl. 3

Full Airport Operations Orchestration Platform (AOOP)

Implement AIRHART as an end-to-end AOOP with its full configuration and extension capabilities, including ready-made modules for flight data management. Legacy systems such as AODB and A-CDM can be progressively absorbed into a single orchestration backbone. Designed for larger, more complex airports pursuing enterprise-wide digital transformation and long-term operational resilience.

A trusted partner in change

A trusted partner in change

Munich Airport’s transformation journey

 

»AIRHART and our partnership with Netcompany will not only replace our AODB as the digital backbone of the airport but allow us quickly to respond to future operational needs.«

Florian Lesch, SVP IT, Munich Airport

Innovation at speed

Innovation at speed

Munich Airport is leveraging AIRHART to drive new levels of efficiency and resilience across its airport environment.

 

With its pioneering digitalisation approach and extensive roadmap, Munich Airport is establishing new solutions and replacing legacy systems at record speed.

On the list of AIRHART-based tools is AOP, AODB, A-CDM and ‘Airside 2.0’ (depicted): an innovative solution for orchestrating airside operations through a multilayered airfield map, task management and mobile workflows.

News and Insights

Book a demo

See AIRHART in action

Would you like to get a closer look at AIRHART and see what it can do for your organisation?

 

Schedule a demo session with our team today. No commitment – just answers.

Would you like to get a closer look at AIRHART and see what it can do for your organisation?

 

Schedule a demo session with our team today. No commitment – just answers.

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Connect with one of our industry leads

Reach out to

Daniel Ezban

CEO, Smarter Airports
Director, Netcompany

der@netcompany.com