Process Quality Senior Specialist
Company Description
We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with a strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.
Job Description
Are you ready to join the forefront of technology as a Process Quality Senior Specialist in Netcompany-Intrasoft?
As a Process Quality Senior Specialist you will:
- Establish policies, processes, procedures, guidelines complying with contracts and Best Practices
- Define the quality assurance activities, quality gates and acceptance criteria, as per project phases
- Assess efficiency and effectiveness of the process(es) performed in the projects
- Perform objective evaluation of process adherence and related work
- Review deliverables, identify and report to project manager any risks and issues related to quality
- Contributes to establishment of KPIs /metrics
- Collect and analyse data for KPIs and other project or maintenance indicators
- Contribute to Continual Service Improvement for overall Quality Management System and IT Service portfolio
- Plan, execute and follow-up the assigned quality improvement activities
- Organize and perform root-cause analysis for quality issues and lessons learnt
Qualifications
What would make you a fit for the role:
- University Degree in Computer Science or another relevant field
- Postgraduate degree in Business Administration or Total Quality Management
- At least 3 years of solid work experience in a relevant position
- Advanced knowledge and experience of Quality Management (Quality planning, assurance, control and continuous improvement)
- Excellent command of the English language (written & verbal)
- Profound knowledge of ISO 9001 requirements
- Certifications of ITIL
- Knowledge of Quality tools and Techniques (Six Sigma, Root Cause Analysis, Business Process Mapping techniques etc.); à keep as we want to have the notions of quality as part of the specs
It would also be a plus if you match some of the following:
- Knowledge of commonly applied Project and S/W Product Management; Methodologies/ Practices /Models (RUP, Agile, PMI, Prince2, etc.)
- Good knowledge of commonly applied Software Development Methodologies, Frameworks(e.g. RUP, Agile, SOA, TDD, BDD, DDD, TOGAF)
- Knowledge of commonly applied S/W Development and CI/CD platforms/tools (e.g. J2EE, Java, HTML, PHP, Oracle stack, Web-services/APIs,Maven, Jenkins, JIRA)
Additional Information
Being a part of the Netcompany-Ιntrasoft team, you will be provided with:
- The opportunity to work in a modern environment & in a hybrid working model
- A seamless onboarding experience and a buddy to support you on your first steps
- A competitive compensation & benefits package
- Health and life insurance program
- Meal and commuting allowance
- Well-being activities (on premises)
- Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
- A personalized development plan for targeted career growth
If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany-Intrasoft Athens, you will be part of a vivid team of 2000+ tech enthusiasts. When at the office you will have the chance to work at our brand-new, state-of-the-art, sustainable offices, located in 3 different spots in Athens!
#LI-VT1 #LI-Hybrid
Our culture
Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://netcompany.com/careers/greece/our-values/
#BePartOfSomethingGreat!
Please submit your CV in English. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.
Workplace
Athens, Greece