Lead IT Business Analyst for Public Projects

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

Are you ready to join the forefront of technology as a Lead IT Business Analyst for large scale Public Projects in Netcompany-Intrasoft?  

Joining us as a Lead IT Business Analyst, you will have the opportunity to be a part of our highly skilled engineering teams working within large-scale transformation projects/products  (social security, taxation, customs) for the growing Public Sector business unit of Netcompany - Intrasoft.  

At Netcompany-Intrasoft, our Public Sector business unit is committed to driving positive social and environmental change through our innovative solutions. We collaborate closely with public sector clients to deliver sustainable and impactful projects that enhance digital transformation and improve public services. 

Our focus is on leveraging technology to create efficient, transparent, and citizen-centric solutions that align with our sustainability goals and contribute to a better society. Join us in making a meaningful difference by transforming the way public sector services are delivered. Learn more about our Public Sector business unit here.

As a Lead IT Business Analyst you will: 

• Provide leadership and guidance to business analysts, serving as a mentor and role model in their professional development
• Collaborate with stakeholders, including government officials, to gather detailed business requirements. Analyze and document current processes, identifying areas for improvement and automation
• Perform gap analysis and provide solutions, working closely with technical teams to ensure requirements align with the technology stack. Map user requirements to system capabilities. Lead backlog prioritization.
• Conduct workshops and interviews to validate requirements and ensure stakeholder needs are understood. Create comprehensive BRDs, use cases, user stories, and functional specifications. 
• Coordinate with the developers' team for software customizations. Monitor the implementation of software customizations 
• Act as a liaison between customer stakeholders and communicate customer issues to the relevant technical teams 
• Participate and/or lead the User Acceptance Test (UAT), support activities and act as a point of contact for the Customer’s Users 
• Perform Unit & Integration Tests on software customizations and custom development 

What would make you a fit for the role:

• Bachelor’s degree in business administration, Information Technology, or a related field. A master’s degree in these areas and advanced certifications in Business Analysis (e.g., CBAP) or Product Ownership (e.g., CSPO) are highly desirable
• 5+ years of experience as a Business Analyst 
• Experience with large-scale software implementation projects, preferably within the public sector or taxation domain
• Proven ability to gather and document complex business requirements and translate them into actionable technical specifications
• Knowledge of RDBMS concepts (data modelling, Entity Relationship Diagrams) and experience in SQL for creating queries (either in Oracle or PostgreSQL) 
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and translate them into technical requirements 
• Excellent communication skills, with the ability to interact effectively with both technical and non-technical stakeholders
• Ability to work closely with cross-functional teams, including developers, testers, and government officials, to drive project success.
• Keen attention to detail, ensuring that all requirements and user stories are accurately documented and communicated

It would also be a plus if you match some of the following:

• Familiarity with the concept of microservices, RESTful web-services and asynchronous systems communication approaches (Apache Kafka, JMS Queues) will be considered as an asset 
• Experience with Agile methodologies, Business Process Model and Notation (BPMN) and Business Rules Management is an asset 
• Familiarity with public sector processes, regulations, and taxation, social security, customs systems is a strong plus. 
• Experience in a Product Owner or similar role is a plus 

Being a part of the Netcompany-Ιntrasoft team, you will be provided with: 

• The opportunity to work in a modern environment & in a hybrid working model
• A seamless onboarding experience and a buddy to support you on your first steps
• A competitive compensation & benefits package
• Health and life insurance program
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany-Intrasoft Athens, you will be part of a vivid team of 2000+ tech enthusiasts. When at the office you will have the chance to work at our brand-new, state-of-the-art, sustainable offices, located in 3 different spots in Athens!

#LI-Hybrid #LI-KA1 #LI-MR1

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://netcompany.com/careers/greece/our-values/

 #BePartOfSomethingGreat!

Please submit your CV in English. All applications will be treated as strictly confidential.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany-Intrasoft culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our our everyday working experience.