Infrastructure System Engineer

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

For more information regarding our company, as current projects, job openings around Europe and life at Netcompany-Intrasoft, please visit our website: www.netcompany.com.

What does it feel like to be an Infrastructure System Engineer in Netcompany-Intrasoft?

CONTEXT/INTRODUCTION

In order to fulfil its duties, the Operations Unit of the Security Directorate of DG HR has decided to request the assistance of an Intra-Muros consultant. The candidate should be able to work in an English-speaking environment, and be able to deal with a wide range of technologies on database, dockers, network infrastructure. The selected candidate will be required to apply for a Personal Security Clearance from an EU Member State. Should the security clearance be refused by the relevant National Security Authorities, the Specific Contract would be ended without further justification. 

DESCRIPTION OF TASKS

The main task will be to contribute to Information Systems projects, under the direct supervision of HR.DS.2 officials. 

As an Infrastructure Systems Engineer you will work in:

• Administration of DG-specific infrastructures, systems and services, such as file and print-services, RDS service, DG-specific systems and software and hosted applications.

• 2nd level support.

• Installation and configuration of system components and server software, including patch management.

• Operating and monitoring of infrastructure, systems, servers.

• Configuration management tasks & procedures.

• Incident management, Change enablement, Request fulfilment, Problem management: definition, analysis and resolution.

• Preliminary diagnosis of software and hardware problems, also in co-ordination with the central IT departments.

• Advising in areas such as capacity management, contingency planning, IT service continuity management, automation of repetitive tasks, security.

• Coordination with hosting services.

• Coordination with database management teams.

• Scripting & configurations in context of systems & infrastructure.

• Handling of backups and restore operations of systems & infrastructure.

• Participation in defining and documenting configuration of systems & infrastructure.

• Participation in defining and documenting operational procedures.

• Participation in architectural design/reviews.

• Drafting technical content for knowledge base for use of upstream support teams.

• Evaluation and implementation of security standards.

• Security administration and monitoring, in adherence to the security rules imposed by the Commission’s central security service (complemented by local rules where needed); under supervision of the LISO (Local Information Security Officer).

• Participation in coordination and project meetings.

These tasks require expertise in the following fields:

• Excellent knowledge of (at least) one of the operating systems (Windows/Unix/Linux).

• Knowledge of Web and network infrastructure including VPN.

• Knowledge of Windows and Linux operating systems and docker technologies.

• Good understanding of IT security requirements and EC policies is required

• Notions on usage of social media

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

• The opportunity to work in a modern environment.
• A competitive compensation & benefits package
• Hospitalization plan
• Hybrid working model
• Meal and commuting allowance
• Well-being activities (on premises)
• Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc trainings)
• A personalized development plan for targeted career growth

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany - Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values: https://bit.ly/3SSbBzU 

 #BePartOfSomethingGreat!

*Please submit your CV in English

All applications will be treated as strictly confidential.