Technical Writer

Company Description

We are Netcompany-Intrasoft, a member of Netcompany Group A/S, and a leading European IT Solutions and Services company with strong international presence and expertise, dedicated to responsible digitalisation. We offer innovative and added-value solutions of the highest quality to a wide range of public and private organizations, while being a key-player in the EU Institutions for the past 30 years. We hold an outstanding record of 500+ organizations in 70+ countries, that have chosen our solutions and services, to fulfil their business needs. Our team of 3500+ professionals is our driving force and our most valuable asset.

For more information regarding our company, as current projects, job openings around Europe and life at Netcompany-Intrasoft, please visit our website:

Job Description

So, what are the main duties of a Technical writer in Netcompany-Intrasoft?
Joining us as a Technical writer, you will have the opportunity to be a part of our highly skilled agile consultants teams working within large-scale transformation projects, that impact the lives of millions of EU citizens. You will be involved in the design, customization, integration, and maintenance of enterprise-scale CRM/CX implementations that are intended mainly for private sector organizations. 

As a Technical writer you will:

  • Gain a deep understanding of applications and services, and translate complex information into simple, polished, engaging content.
  • Produce high-quality documentation for Service Management and Information Systems.
  • Write easy-to-understand texts, and user manuals, and provide online help for web documentation.
  • Collaborate with internal teams (such as Product Managers, Software Developers, and Service Delivery Managers) and participate in releases and sprint reviews.
  • Participate in the Quality Management Process.



What would make you a fit for the role:

  • A bachelor’s degree in Technical Writing, English, Information Technology, or a related field (A Master's degree is preferred).
  • At least 5 years of experience as a Technical Writer in IT Support Services.
  • Minimum of 3 years of experience utilizing IT documentation tools such as ServiceNow, Confluence, and SharePoint.
  • Proficiency in spoken and written English and French is mandatory, with a required C1 certification for English.
  • Demonstrated strong knowledge of IT terminology and concepts, enabling swift comprehension of intricate technical information.
  • Proven ability to rapidly grasp complex technical concepts and convey them in easily understandable terms.
  • Possesses a service-oriented mindset and it is at ease with performing within an international/multicultural setting.


Additional Information

Being a part of the Netcompany-Ιntrasoft team, you will be provided with:

  • The opportunity to work in a modern environment.
  • A competitive compensation & benefits package
  • Hospitalization plan
  • Hybrid working model
  • Meal and commuting allowance
  • Well-being activities (on-premises)
  • Continuous learning opportunities using the most modern methods (unlimited access to Udemy for Business, ad-hoc training)
  • A personalized development plan for targeted career growth

If you are looking forward to being part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!


By joining Netcompany - Intrasoft Belgium, you will be an integral part of a distinguished team of 600+ tech enthusiasts working for international projects, primarily within the European Institutions market. Whether you're collaborating with clients on their premises or harnessing the power of cutting-edge technologies at our own facilities, you'll have the opportunity to shape the future of digital services in an environment that values your ideas and fosters your growth.

Our culture

Our people are the most important element of our success. Our work life is well defined by our set of fundamental Values 


*Please submit your CV in English

All applications will be treated as strictly confidential.


Brussels, Belgium

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